The Culturally and Linguistically Appropriate Services (CLAS) toolkit, funded by the Minnesota Department of Human Services, will help you:

  1. Understand the national CLAS Standards and what they can help your organization accomplish.
  2. Assess the extent to which your organization applies the CLAS Standards: where you are doing well and where there is room for improvement.
  3. Identify and prioritize ways to improve your organization’s ability to apply the CLAS Standards.
  4. Develop an action plan to improve how your organization applies the CLAS Standards.
  5. Develop a plan to evaluate and continuously improve your organization’s delivery of CLAS.

 

The following modules feature brief videos designed to complement and enhance the CLAS Toolkit:

This module reviews the 15 CLAS Standards, the Principal Standard, as well as the other 14, grouped by theme. (3-minute video)
Slides (5-page PDF)

This module orients you to the CLAS Toolkit. (5-minute video)
Slides (2-page PDF)

For those preparing to implement CLAS improvement activities in their health care organization, this module guides you through a process to prepare for the work ahead. (2-minute video)
Slides (2-page PDF)

This module describes the four mindsets that are essential for providing culturally appropriate care and services. (8-minute video)
Slides (3-page PDF)

This module demonstrates how to use the CLAS Toolkit Assessment to determine where your organization should start in learning to provide culturally appropriate care and services. (8-minute video)

This module previews some of the key resources available to help you advance your CLAS activities for the Principal Standard and Standards 2-4. (5-minute video)

This module previews some of the key resources available to help you advance your CLAS activities for Standards 5-8. (9-minute video)

This module previews some of the key resources available to help you advance your CLAS activities for Standards 9-15. (7-minute video)

This module introduces the steps and tools for developing a set of goals related to your efforts to apply the CLAS standards. (5-minute video)

CLAS Goal-Setting Worksheet
This tool is a customizable template that provides a step-by-step breakdown of how to set a SMARTIE goal to drive your CLAS improvement activities. (2-page Word document.)

This module outlines the steps and tools for developing a work plan to guide activities and tasks that will help you achieve your CLAS goals. (6-minute video)

CLAS Work Plan
This tool is a customizable template that allows you to create a work plan for your CLAS improvement activities. (2-page Word document.)

CLAS Conversations

These six short “CLAS Conversations” feature interviews with health leaders from across Minnesota who are working to apply the national CLAS Standards. In these conversations, you’ll find insights and advice from leaders in the field.

Jessica Torres Estrada, Watercourse Counseling (10-minute audio)

Chris Green, Alluma (8 minutes)

ChaQuana McEntyre, Family Rise Together (6.5-minute audio)

Pamela Parson, Bois Forte Health and Human Services (10.5-minute audio)

Karina Forrest Perkins, Vail Communities (10.5-minute audio)

Sonya Smith, Minnesota Department of Human Services (5.5-minute audio)

Templates and Tools

Customizable templates and tools to help implement your CLAS improvement activities

CLAS Goal-Setting Worksheet
This tool is a customizable template that provides a step-by-step breakdown of how to set a SMARTIE goal to drive your CLAS improvement activities. (2-page Word document.)

CLAS Work Plan
This tool is a customizable template that allows you to create a work plan for your CLAS improvement activities. (2-page Word document.)

CLAS Quick Wins Guide
Looking for quick wins to jumpstart your CLAS activities? Try one of these seven ideas!